Returns. Subject to the exceptions set forth below, you may return any Nutrakins Product within 45 days (“Trial Period”) after your receipt of that particular Product, provided that the Product is located in the United States (not including US territories) and subject to the conditions described below. 

Refunds will be issued in the form of the original payment. If you purchased the Product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Please note that we do not refund any shipping costs or fees.

Return Procedure. Return shipping is free, provided that the Product being returned is located in the United States (not including US territories). Refunds will be issued in the form of the original payment. Please follow the instructions below to return your Product.

• Toppers: If you want to return within the applicable Product’s Trial Period after your receipt, please e-mail Nutrakins’ parent company, Wilton Pet Products, LLC,  at contact@wiltonpets.com to arrange directly with our team.

Return Conditions. The following conditions also apply to Product returns:

• Products may not be returned from outside the United States.

• Customers may return a maximum of one (1) of each particular Product per initial order of that Product, validated by a customer name or shipping address. 

• If at least one of a particular Product type is returned from an initial order, that customer or shipping address may not be eligible for additional Trial Periods on subsequent orders of that particular Product.